Free Shipping on all orders above AED 99/-

Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.kethana.com 

For a better experience, while using our Services, we may require you to provide us with certain personally identifiable information as well as order information. 

PERSONAL INFORMATION

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

We collect Device Information using the following technologies:

“Cookies”

are data files that are placed on your device or computer and often include an anonymous unique identifier. You have the option to either accept or refuse these cookies and know when a cookie is being sent to your computer. If you choose to refuse our cookies, you may not be able to use some portions of our Service.

“Log files”

track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.

ORDER INFORMATION

Additionally, when you make a purchase or attempt to purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card and debit card numbers), email address, and phone number.  We refer to this information as “Order Information”

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations).  Additionally, we use this Order Information to Communicate with you; Screen our orders for potential risk or fraud.

PAYMENT GATEWAY

All online payments are managed on a secure payment gateway. We do not store or have visibility into customers’ net banking information or credit/debit card details as all payments are handled by a secure 3rd party gateway with world-class security.

CHANGES IN PRIVACY POLICY

We may update our Privacy Policy from time to time. Thus, we advise you to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately after they are posted on this page.

SHIPPING

We offer FREE Shipping on all orders above a minimum order amount, which is informed on the website from time to time. For all orders below the minimum order amount, an additional shipping charge of 99 INR will be applied at checkout. The order will take 5-6  days to reach your doorstep. You can consider the shipping rates shown at the time of checkout to be final.

Cash on delivery

Not applicable right now.

For all cash-on-delivery purchases, an additional handling fee of 10 INR plus shipping charges will be applied at checkout. We will call your mobile number to confirm the order before processing your COD order. Any unreachable customer will be emailed for further contact. If we are unable to get in touch with you for 8 days from the date of your order, it will automatically get canceled.

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